Medical Billing
Medical billing transforms clinical care into financial transactions, ensuring healthcare providers receive appropriate reimbursement for services delivered while maintaining accurate financial records. Our medical billing team manages the complete claim lifecycle from patient registration through payment reconciliation, ensuring nothing falls through the cracks. Insurance verification prior to service delivery confirms that patients are covered for anticipated services, identifying potential out-of-pocket costs and authorization requirements before care is delivered. Coding accuracy ensures that clinical services are translated into appropriate procedure codes and diagnosis codes that support medical necessity and optimize reimbursement. Claim submission to insurance carriers is handled promptly and accurately, including all required documentation and following insurer-specific submission requirements. Denial management identifies claim rejections, analyzes denial reasons, and submits appeals with corrected information or clinical documentation that supports medical necessity. Payment posting records insurance payments and patient payments, identifying discrepancies between billed amounts and received payments that may require investigation. Accounts receivable management tracks outstanding claims, prioritizing follow-up on claims delayed beyond normal processing timeframes. Patient billing for any out-of-pocket costs is handled professionally, providing clear explanations of charges and working with patients to address billing questions or concerns. Regular reporting provides healthcare providers with revenue cycle visibility, showing claim status, aging receivables, and denial trends.
KPI Metric | Silver | Gold | Platinum |
|---|---|---|---|
Monthly Claims Processed | 500-1,500 | 1,500-5,000 | 5,000+ |
Clean Claim Rate | 92% | 96% | 98%+ |
Coding Accuracy | 95% | 98% | 99.5%+ |
Insurance Verification Timeliness | 90% pre-service | 96% pre-service | 99%+ pre-service |
Claim Denial Rate | 8-12% | 4-7% | 1-3% |
Days to Payment | 18-25 days | 12-16 days | 6-10 days |
Appeals Success Rate | 60-65% | 75-80% | 85%+ |
Accounts Receivable Aging | 50-60 days | 35-45 days | 20-30 days |
Patient Account Accuracy | 94% | 97% | 99%+ |
Revenue Cycle Efficiency | 88% | 94% | 97%+ |
